Customer Solutions Architect

  • Location

    Oxford

  • Sector:

    IT

  • Job type:

    Permanent

  • Contact:

    Fran Da Silva

  • Job ref:

    CSARC

  • Published:

    3 months ago

  • Expiry date:

    2020-09-18

Are you a customer facing solutions architect that likes to be involved in both pre and post sales activities? As a customer facing solution architect do you enjoy working with highly technical clients to deliver outstanding solutions that solve their problems? As a solution architect would you like to be working with a world leader in the field of AI?

Our client, founded by Professors of Computing who are world leaders in reasoning about the behavour of code are look for a customer facing solution architect that can help across the full product lifecycle. You'll get involved in tailoring demos to prospective clients as well as owning the post-sales integration and deployment. 

Responsibilities:

  • Understand the customer’s technical problems and opportunities for the products to help them
  • Use your experience to help customers get the most value, coaching them in best practices and diagnosing issues in their deployment
  • Manage customers through system deployment and training
  • Advocate for customers, in particular the voice of software developers using the products
  • Work with product and engineering, helping to refine user stories and the product backlog
  • Have a passion for innovation and improvement

Requirements

  • Undergraduate Computer science or engineering-related subject at degree level, or equivalent experience
  • 3+ years of working in a technical customer-facing role
  • Excellent communication skills, in particular with customers and internal teams
  • Ability and willingness to learn new skills and technologies and adapt quickly

Optional but desirable skills:

  • Experience in Java, in particular using the Spring Framework
  • Knowledge of test-driven development (TDD) and CI/CD
  • Experience contributing to large private and/or open-source projects

This is a permanent position. VISA Sponsorship is not available.

Promising candidates can be assured of a response within 24 hours. The Difference Engine are a recruitment business working on behalf of our client.